Commitment to our clients
Brighton Centre is managed and run by a dedicated team of professionals who take real pride in the events we host and are pleased to state that over 50% of our conference business is repeat bookings.
We have been instrumental in projecting the City as an internationally recognised conference destination for over 35 years. The conference centre is here to generate sustainable, economic benefits to the City and we feel this is best achieved by offering client and visitor satisfaction.
We are owned and operated by Brighton & Hove City Council we put our customers at the centre of our operation and focus on service delivery to exceed the expectation of our clients.
We are committed to Equal Opportunities in employment and service delivery. We seek to ensure equality for all, combating all forms of discrimination on the basis of race, religion, gender, sexual orientation, age or disability.
The Brighton Centre is committed to reducing the environmental impact of events and making a positive contribution to people’s lives and the local economy. The centre’s Sustainable Events Programme has achieved two world class International Standards for Environmental Management (ISO 14001) and Sustainable Events (ISO 20121). We offer a range of services to make it easy for you to organise a more sustainable event and by taking just a few simple steps, you and your delegates will be helping secure a sustainable future for everyone. For further information about this please click here
Our staff are all employees of Brighton Centre, we do not use agency staff, and so the commitment to customer excellence is visible throughout the venue. Our stewards are here to assist your delegates with local knowledge as well as directions to the next breakout session. Our event managers take a personal pride in delivering their clients events and our technical and venue service staff bring a wealth of experience to achieve a smooth and timely set up and delivery of each event.
We offer free Delegate Wi-Fi to all our confirmed events as we believe ease of communication for delegates will further enhance any visitor’s experience of our venue.
You will find working with us a refreshing change and we look forward to having the opportunity of assisting you to plan and complete your event successfully whilst enjoying the benefits of a vibrant City atmosphere on the beautiful Sussex Coast.